Returns & Exchanges

At Softspun Microfiber, we want you to be completely satisfied with your home cleaning and comfort products. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account or visit our returns portal with your order number and email address to start the process.

  • 2.
    Prepare the Package

    Ensure the microfiber items are unused and in their original packaging; safely pack them to prevent damage during transit.

  • 3.
    Ship the Items

    Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.